Purchase Conditions



This text (together with all the texts referred to in it) establishes the conditions governing the use of this website (isms.cat) and the purchase of products on it (hereinafter, the “Conditions”), regardless of the application, digital medium, support, or device through which it can be accessed. Please read these Conditions and our Privacy and Cookies Policy (“Privacy and Cookies Policy”) carefully before using this website. By using this website or placing an order through it, you consent to be bound by these Conditions and our Privacy and Cookies Policy. Therefore, if you do not agree with all the Conditions and the Privacy and Cookies Policy, you should not use this website. If you have any questions related to the Conditions or the Privacy and Cookies Policy, you can contact us through our contact channels.




The sale of items through this website is carried out under the name ISMS 2024 by Linckia Integria S.L., with registered office at Rúa Colón, 29, 4th floor left, 36201 Vigo (Pontevedra, Spain), registered in the Commercial Register of Pontevedra in volume 4206, folio 85, sheet PO-6232. VAT ID: B-94159860, with telephone 986 623 568 and email info@linckia.es.




The personal information or data you provide to us will be processed in accordance with the Privacy Policy and Cookies. By using this website, you consent to the processing of such information and declare that all the information you provide is accurate and corresponds to reality.




By using this website and placing orders through it, you agree to:

  • Use this website only for legally valid queries or orders.
  • Not place any false orders, and if a false order is reasonably suspected, we are authorized to cancel it and report it to the relevant authorities.
  • Provide us with your email address, postal address, and/or other contact details truthfully. You also consent to us using this information to contact you if necessary (see our Privacy Policy).

Failure to provide all the necessary information may result in the cancellation of your order. When placing an order through this website, you declare that you are over 18 years old and have legal capacity to enter into contracts.




The services offered through this website are digital and can be purchased from anywhere in the world.




To place an order, follow the online purchase process and click the “Complete Purchase” button. Subsequently, you will receive an email acknowledging receipt of your order (“Order Confirmation”).




You can correct errors related to the personal data provided during the purchase process by contacting customer service at 986 623 568 or by email at info@ismsvalencia.esThis website displays confirmation windows at various stages of the purchase process, preventing you from proceeding if the data in these sections is not provided correctly. Additionally, the website provides details of all products or registrations added to your basket during the purchase process, allowing you to modify your order details before making payment. If you identify an error in your order after completing the payment process, you must immediately contact our customer service via the aforementioned phone or email to rectify the error.




All orders are subject to venue capacity where the congress is held. In case of capacity issues, we will refund any amount you may have paid.




The products offered on this website are digital, so nothing is physically shipped. The documentation required for participation in the congress will be sent to the user’s email provided during the purchase process.




Website prices include VAT. Prices may change at any time, but such changes will not affect orders for which an Order Confirmation has already been sent. Once you have selected all the products you want to purchase, they will be added to your basket, and the next step will be to process the order and make the payment. You can use Visa, Mastercard, American Express, Affinity Card, and PayPal as payment methods. By clicking “Authorize Payment,” you confirm that the credit card is yours. To minimize the risk of unauthorized access, your credit card data will be encrypted. Credit cards are subject to checks and authorizations by the issuing entity. If the entity does not authorize the payment, we are not responsible for any delays or non-delivery, and we cannot formalize any contract with you.




In accordance with Article 68 of Law 37/1992, of December 28, on Value-Added Tax, the delivery of items will be deemed to be located in the territory of Spanish VAT application if the delivery address is in Spanish territory except for the Canary Islands, Ceuta, and Melilla. The applicable VAT rate will be the legally current rate depending on the specific item. For orders destined for the Canary Islands, Ceuta, and Melilla, deliveries will be exempt from VAT under Article 21 of Law 37/1992, without prejudice to the application of corresponding taxes and duties in accordance with the current regulations in each of these territories. You expressly authorize us to issue the invoice in electronic format, although you can indicate at any time your desire to receive a paper invoice, in which case we will issue and send the invoice in that format.




All cancellation requests must be sent in writing (via email) before the dates marked above to administracion@isms.cat. Cancellations made by phone will not be considered. If cancellations are made before May 15, 2024, inclusive, the full amount of the purchase will be refunded, except for 10%, which corresponds to management fees. If cancellations are made between May 16, 2024, and June 1, 2024, inclusive, 50% of the purchase amount will be refunded. After June 2, 2024, inclusive, no cancellations will be accepted, and no refunds will be made.





Unless expressly stated otherwise in these Conditions, our liability for any product purchased on our website will be strictly limited to the purchase price of that product. However, and unless legally provided otherwise, we will not accept any liability for the following losses, regardless of their origin:

  • Loss of revenue or sales.
  • Business loss.
  • Loss of profits or contracts.
  • Loss of anticipated savings
  • Loss of data.
  • Management time or office hours loss.

Due to the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless expressly stated otherwise.




You acknowledge and consent that all copyright, trademarks, and other industrial and intellectual property rights to the materials or content provided on the website belong to us or to those who have licensed us to use them. You may use such material only as expressly authorized by us. This will not prevent you from using this website to the extent necessary to copy information about your order or contact details.




You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs, or any other technologically harmful or damaging program or material. You must not attempt to gain unauthorized access to this website, the server on which it is hosted, or any server, computer, or database related to our website. You agree not to attack this website through a denial-of-service attack or a distributed denial-of-service attack. Failure to comply with this clause may result in violations under applicable regulations. We will report any violations of such regulations to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in the event of a breach of this clause, you will immediately lose authorization to use this website. We will not be responsible for any damage or loss resulting from a denial-of-service attack, virus, or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data, or materials due to the use of this website or the download of content from it or to which it redirects.




In case our website contains links to other websites and third-party materials, such links are provided for informational purposes only, and we have no control over the content of such websites or materials. Therefore, we accept no responsibility for any damage or loss arising from their use.




Applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most of such communications with us will be electronic. We will contact you by email or provide information by posting notices on this website. For contractual purposes, you consent to using this electronic means of communication and acknowledge that all contracts, notices, information, and other communications sent to you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.




Notifications you send to us must be sent through our email address info@ismsvalencia.es for general information or administracion@ismsvalencia.es for billing and orders. We may send communications either to the email or to the postal address provided by you when placing an order. Notifications will be deemed to have been received and correctly made at the same time they are posted on our website, 24 hours after sending an email, or three days after the date of postage of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was properly stamped, and was duly delivered to the post office or a mailbox, and in the case of an email, that it was sent to the email address specified by the recipient.




The contract is binding on you and us, as well as on our respective successors, assignees, and heirs. You may not transfer, assign, charge, or otherwise transfer a contract or any of the rights or obligations arising from it without our prior written consent. We may transfer, assign, charge, subcontract, or otherwise transfer a contract or any of the rights or obligations arising from it at any time during its term. To avoid any doubt, such transfers, assignments, charges, or other transfers will not affect the rights you, as a consumer, are entitled to by law, nor will they annul, reduce, or otherwise limit any warranties, whether express or implied, that we may have granted you.




We will not be liable for any failure or delay in the performance of any of the obligations assumed when it is due to events beyond our reasonable control (“Force Majeure”). Force Majeure includes any act, event, failure to exercise, omission, or accident that is beyond our reasonable control, including, among others:

  • Strikes, lockouts, or other industrial actions.
  • Civil unrest, riot, invasion, terrorist threat or attack, war (declared or not), or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster.
  • Inability to use trains, ships, airplanes, motorized transport, or other means of transportation, whether public or private.
  • Inability to use public or private telecommunications systems.
  • Acts, decrees, legislation, regulations, or restrictions of any government or public authority.

Obligations will be deemed suspended during the period that Force Majeure continues, and we will have an extension of time to fulfill those obligations for a period equal to the duration of Force Majeure. We will make all reasonable efforts to end Force Majeure or to find a solution that allows us to fulfill our obligations despite Force Majeure.




Our failure to require strict compliance on your part with any of the obligations assumed by you under a contract or these Conditions, or our failure to exercise our rights or actions that may correspond to us under such contract or Conditions, will not constitute a waiver or limitation in relation to those rights or actions, nor will it exempt you from complying with such obligations. No waiver on our part of a specific right or action will constitute a waiver of other rights or actions arising from a contract or the Conditions. No waiver by us of any of these Conditions or the rights or actions arising from a contract will take effect unless expressly stated to be a waiver and formalized and communicated to you in writing in accordance with the above Notification section.




If any of these Conditions or any provision of a contract is declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in effect without being affected by such declaration of nullity.




These Conditions and any document referred to in them constitute the entire agreement between you and us regarding their subject matter and supersede any other previous agreement, agreement, or promise made between you and us verbally or in writing. You and we acknowledge that we have consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations between the two before it, except as expressly mentioned in these Conditions. Neither you nor we will have any action against any untrue statement made by the other party, whether verbal or written, prior to the date of a contract (unless such untrue statement was made fraudulently), and the only action the other party will have will be for breach of contract in accordance with the provisions of these Conditions.




We reserve the right to modify the Terms and Conditions. The changes made will not have a retroactive effect. If you do not agree with the changes made, we recommend that you do not use our website.




The use of our website and contracts for the purchase of products through that website will be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts will be subject to the non-exclusive jurisdiction of the Spanish courts. If you are contracting as a consumer, nothing in this clause will affect the rights recognized by current legislation.




Your comments and suggestions will be welcomed. Please send us such comments and suggestions, as well as any queries, complaints, or claims, through our contact channels or the postal or email address indicated in clause 2 of these Conditions. Additionally, we have official complaint forms available to consumers and users. You can request them through our contact channels. Your complaints and claims to our customer service will be addressed as soon as possible.